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Design to Manufacture

Our design process starts with a one on one consultation to discuss your intentions for the piece with one of the team members, either in person or over the phone. We’ll then bring in our designers to produce a lifelike, 3D CAD design of your unique piece, using leading design software, so you’ll be able to get a glimpse of the final product before it’s manufactured. At this stage, you can test variations of the design and make tweaks before making your decision on what the final design will look like.

Once your design is ready to be manufactured, all jewelled pieces will be crafted and diamond set by hand, and any watch customisations will be handled, with care, by qualified watchmakers in collaboration with our skilled jewellers.

Bridal Jewellery Consultation

What piece of jewellery could be more important than the one you’ll wear everyday and that bonds you to the love of your life? We take our role in this partnership seriously as we work with you to make sure we get it right. During your free consultation, we will provide you with a comprehensive education on what you should be looking to buy for your wedding jewellery, enabling you to make a well-informed decision.

You can be sure we’ll help you to find what you are looking for. We have access to over 300,000 diamonds, which you can view online, with prices you won’t find on the high street.


Watch Sourcing

Our priority is to help you realise your vision for every piece of jewellery you seek to own or gift. If you’re looking for a specific watch that isn’t advertised on our website, we can source it for you through our dealer network. Simply email us with your requirements and someone will be in touch to help you make the watch purchase you desire.

Watch Repairs and Refurbishment

Every one of our watch repairers are trained and certified members of the British Horological Institute, with years of experience working on complication watches from the worlds leading Swiss watch brands. Regardless of whether you purchased your watch with us or elsewhere, our capable and qualified watchmakers are on hand to assist you with any warranty or service issues.

We understand the importance of your watch to the comfort and ease of your daily life, so we always endeavour to complete the work in the shortest time possible. You can trust our pledge to assess, repair and return your timepiece with both skill and efficiency.

Any work we carry out on your timepiece comes with the peace of mind of a 12-month warranty. We will assess the repair work required on an individual basis, but an estimated cost for the work is outlined below:

Servicing of quartz watches: £145.00

Servicing of non-complication mechanical watches: £225.00

Servicing of complication & chronograph watches: £345.00

Battery Replacement and Waterproofing: £30.00

Polishing and Refurbishments: £105.00

Please complete the form in the link below and someone from the services team will be happy to contact you.


Selling Your Watch

Whenever the time comes to resell your timepiece so you can upgrade or spend the cash sum elsewhere, Bespoke Luxury Concept are here to assist you through the process. We will ensure you get the highest sale value through our ‘Sale or Return’ process.

By partnering with us to sell your timepiece you’ll benefit in a number of ways:

  • Get exposure to our existing client base of buyers who are always on the look out for their next piece.
  • We advertise and market your watch through our website, social media and other membership trader platforms.
  • Buyers feel more confident going through established and reputable dealers when spending large sums on high end products such as Swiss watches.
  • We’ll handle all the transactions on your behalf, from start to finish. Once the sale price you have set has been paid, the funds will be transferred to you directly, or put towards another watch of your choice.
  • There’s no charge if we do not sell your watch. If the watch sells through us then you pay a sellers fee of 10% or you can put the entire sum towards a new piece and there’s no need to pay the fee.

Please contact us to discuss the sale of your timepiece with a member of our sales team.